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Advice and Information -
Help us find out what people in your local community think about the NHS and social care they receive here in Salford. Get involved – your views really do count! -
Advice and Information -
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic. -
Advice and Information -
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
Report -
Healthwatch Salford were invited by Salford Royal hospital to take part in their testing of an Urgent Treatment Centre. Healthwatch worked with the hospital on a survey to gather feedback from patients gather following treatment within the test. -
Report -
Healthwatch Salford carried out an Enter and View visit to the Hamlet Care Home, a residential care home with places for up to 9 residents. -
Report -
This report was produced at the request of users of mental health services in Salford and the project was designed to address barriers to mental health services that have been expressed to Healthwatch Salford over a period of time. -
Report -
Healthwatch Salford carried out an Enter and View visit to the Fountains Care Home, a residential care home with places for up to 98 residents. -
Report -
Healthwatch Salford carried out an Enter and View visit to Heartly Green Residential Home, a residential and nursing care home with places for up to 30 residents. -
Report -
Healthwatch Salford carried out an Enter and View visit to Abbeydale Nursing Home, a nursing care home with places for up to 24 residents. -
Report -
On 23rd January 2018, Healthwatch Salford undertook an Enter and View visit to the Alderwood Care Home to engage with residents of the home and understand their experience of living there and identify examples of good practice. -
Report -
Healthwatch Salford carried out an Enter and View visit to Astley Court, a communal housing scheme that enable older people over 55, and others who require extra support, to continue to live independently with flexible support and security. -
Report -
Healthwatch Salford carried out an Enter and View visit to Pemberton Fold, a residential care home with places for up to 60 residents. -
Report -
Healthwatch Salford carried out an Enter and View visit to Beech House, a residential care home with places for up to 36 residents. -
Report -
Healthwatch Salford carried out an Enter and View visit to Beenstock Home, a residential care home with places for up to 26 residents. -
Report -
Healthwatch Salford carried out an Enter and View visit to Harmony House, a residential care home with places for up to 12 residents. -
Report -
Healthwatch Salford was commissioned by Salford Together to conduct a series of listening engagement sessions with frontline staff involved in the delivery of homecare services. -
Report -
This was an announced Enter and View visit. The Authorised Representatives collected feedback from residents, relatives and staff about multiple aspects of the home, such as the environment, management, food and drink, activities, culture, and staff. -
Report -
This report looks at small scale, in depth patient feedback. Seven people across the range of services were interviewed by a Healthwatch Engagement Worker about their experience of using the intermediate care services. -
Report -
Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford. -
Report -
Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford. -
Report -
Take a read of this years Annual Report and see how your voices have helped shape health and social care services in Salford. -
News -
Since the outbreak of COVID-19 (Coronavirus), there have been many changes to our lives. To help us understand the impact of this, we have launched an anonymous survey gathering information about your experiences. -
News -
Chief Officer of Healthwatch Salford Delana Lawson has been voted by Salford CVS as their Woman of the Hour for International Women's Day. -
News -
Speaking out about your experiences of care does make a difference – CQC research found that 66% of people in England who have raised concerns about poor care were satisfied with the resolution. -
News -
The Salford Women’s Stories questionnaire is now available! -
News -
How easy is it to get an appointment at your GP surgery? Healthwatch Salford wants to hear from patients across Salford about their experiences of making appointments at their local GP surgery. -
News -
Improving Access to Psychological Therapy on Acute Mental Health Wards: Research Study -
News -
Listen, good news is coming, let’s talk volunteering… -
News -
If you are homeless or have experienced homelessness in the last 12 months and accessed Health and Social Care services in Salford, we wants to hear from you -
News -
Have you seen our very own Delana Lawson and others making a system health pledge? -
News -
Dr Shan Ellahi, Project Lead (Office of Chief Dental Officer), is managing a national project on the commissioning standard for Unscheduled Dental Care which will form the basis for Primary Care dental services to be in line with the national plans. -
News -
Healthwatch Salford are seeking the views of relatives and friends of residents in Salford care homes to tell us their views and comments of the care received and of the home itself. -
News -
CCGs and Hospitals in Salford, Wigan and Bolton have come together to form a North West Sector Partnership to make sure specific areas of hospital care are the best they can be! -
News -
People are increasingly turning to online tools to help take greater control of their own health and care. -
News -
Healthwatch Salford has been nominated for a prestigious national award for Silent Voices which has shown how working in partnership with Salford CCG and local Deaf British Sign Language users can help improve communication. -
Report -
Please find via the download link below a copy of the Members Notice for this years AGM. -
News -
Do you have a strategic background? Care about the future of the NHS? Have a passion for social care support services? If the answer is YES, then you could make a difference at Healthwatch Salford by becoming a Trustee. -
News -
We are pleased to announce that Healthwatch Salford will be working with the National Centre for Diversity in our continued journey to develop a diverse and inclusive workplace for all our people. -
Report -
Since the outbreak of COVID-19 there have been many changes to our lives. To help us understand the impact of this, we have launched an anonymous survey gathering information about your experiences. Here is the report for Octobers survey responses. -
Report -
Below are the minutes and presentations from Healthwatch Salford's 2019 Annual General Meeting. -
Advice and Information -
Take a look at what the guidance around visiting your loved ones in care homes means in practice. -
Advice and Information -
Working with National Voices, Traverse, and PPL, Healthwatch England have put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
News -
The first results of a monthly survey that aims to track the Covid-19 experiences of Salfordians have been published. -
Advice and Information -
From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones. -
Advice and Information -
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to. -
News -
We are delighted to welcome Ali Macleod to Healthwatch Salford as our new Engagement Officer. -
News -
Salford Royal Hospital has today started to roll out the COVID-19 vaccine to Greater Manchester patients, local care home staff, and NHS frontline staff today, in a first positive step towards normality for the region’s communities. -
News -
In Healthwatch England's latest briefing, they share what over 1,300 people have told them across the Healthwatch network about their experience of NHS dentistry during July and September 2020. -
Report -
Since the outbreak of COVID-19 there have been many changes to our lives. To help us understand the impact of this, we have launched an anonymous survey gathering information about your experiences. Here is the report for Novembers survey responses.