Listening to the views of children and young people in Salford who are covered by the Special Educational Needs and Disabilities Act, their parents and carers.
Healthwatch Salford hosted a series of listening sessions wherein frontline staff and managers from provider organisations came together to discuss their thoughts on the way homecare is currently delivered.
Healthwatch Salford was commissioned by Salford Together to conduct a series of listening engagement sessions with frontline staff involved in the delivery of homecare services.
This report was produced at the request of users of mental health services in Salford and the project was designed to address barriers to mental health services that have been expressed to Healthwatch Salford over a period of time.
This report looks at small scale, in depth patient feedback. Seven people across the range of services were interviewed by a Healthwatch Engagement Worker about their experience of using the intermediate care services.